If your media interview isn't uncomfortable, you may not be doing it right

If your media interview isn't uncomfortable, you may not be doing it right

If you don't feel a bit of tension between yourself and the reporter during your media interview, you may not be doing it right. That doesn't mean there should be an antagonistic or negative tension between the journalist and the interviewee. Think of it more...

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A media interview is NOT a conversation

A media interview is NOT a conversation

If I only had 10 seconds to prepare someone for an important media interview, this is what I would tell them:  A media interview is NOT a conversation. A hard core, full day media training session should still be the minimum prerequisite for any spokesperson preparing to face the media on behalf of their organization. But when it comes to...  

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11 ways to totally *$#@ up your next media interview

11 ways to totally *$#@ up your next media interview

As human beings, most of us are fortunate enough to possess a finely-tuned survival instinct, honed by millions of years of evolution. You might think these awesome skills are wasted in a world without dinosaurs and sabre-toothed tigers. On the contrary. Even in the corporate world...

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How David Stern should have answered Jim Romeā€™s loaded/repeat question

How David Stern should have answered Jim Romeā€™s loaded/repeat question

Whether youā€™re a school teacher or the Commissioner of the National Basketball Association, your approach to media interviews should include a sound strategy for handling loaded and repeat questions. Last week, NBA Commissioner David Stern gave us a not-so-friendly reminder...

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Some questions about the Wal-Mart, Mercury Public Affairs incident

Some questions about the Wal-Mart, Mercury Public Affairs incident

Yesterday, Gawker published a story about a young woman they referred to as a 'PR flack' who was fired for posing as a reporter in order to spy on a pro-labour group's closed meeting. If you're not familiar with the story..

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Rob Ford: Media relations bully and soon-to-be one-term mayor

Rob Ford: Media relations bully and soon-to-be one-term mayor

Rob Ford is on his way to becoming a one-term mayor. And one of the biggest reasons he'll lose any future election bid is his staggeringly awful handing of the media. Mayor Ford has shown on numerous occasions that he has little time or respect for the media (outside...

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How media interviews are like American Idol

How media interviews are like American Idol

Love it or hate it, American Idol has introduced the music-buying public to some very talented performers that, but for the show, might have remained in obscurity forever. At the same time, however, the popular show has served as a venue for some of the most hideous, offensive musical disasters ever to be seen on television...

  

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How to finish your next media interview in 5 minutes or less

How to finish your next media interview in 5 minutes or less

Many spokespeople treat a media interview like a job interview. They sit there passively like a job applicant while the reporter asks question after question after question. The person being interviewed is like a human piƱata, getting whacked with questions for 10, 15, even 20 minutes at a time. The result?

 

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Christine O'Donnell breaks 3 media relations rules in 60 seconds

Christine O'Donnell breaks 3 media relations rules in 60 seconds

Last November, Christine O'Donnell gave late-night talk show hosts a gift in her 'response to accusations of witchcraft' TV spot. Yesterday, she reinforced her inability to handle the media by walking out of an on-camera interview with CNN's Piers Morgan...

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Orillia mayor tries to put the local media in his inbox

Orillia mayor tries to put the local media in his inbox

It seems the Mayor of Orillia, a city here in Ontario, has had enough of those bothersome phone calls from the media. Mayor Angelo Orsi announced yesterday that he is no longer accepting phone calls from the media. A memo from the mayor's office to the media stated that "all media questions are required to be in writing and e-mailed to Orsi". His rationale for the move? "This approach helps me keep track...

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AHS CEO loses his high-paying job because of a cookie

AHS CEO loses his high-paying job because of a cookie
That was one expensive cookie... In November, Alberta Health Services President and CEO Stephen Duckett was leaving an urgent meeting about a crisis in provincial emergency room care when he was approached by a reporter from CTV. While the camera was rolling, the...
 

 
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How not to respond to accusations of witchcraft

Odonnell One of the more popular stories from our newsletter this month is about Christine O'Donnell, the Republican candidate in Delaware's general election Senate race. Leading up to the election, O'Donnell's campaign was dogged by speculation about her involvement in witchcraft (speculation fueled by comments O'Donnell herself made during a 1999 TV interview). In an attempt at damage control, O'Donnell issued a 30-second TV spot aimed at convincing the public she's an ordinary person, "just like you". In a shockingly poor attempt at addressing the issue head-on, however, a smiling O'Donnell begins her ad with the following four words: "I'm not a witch." You can view the ad here.
 
The public reaction to the ad wasn't quite what O'Donnell and her organizers were hoping for. Opponents and the media had a field day. The 30-second spot was even parodied on Saturday Night Live. In her attempt to change the conversation, O'Donnell actually made the situation worse.
 

The Lesson: There are two lessons here. The first one relates to the 1999 interview in which she referred to "dabbling into witchcraft". Even if you don't aspire to hold public office one day, this probably isn't the kind of life experience to bring up in a network TV interview. The other lesson is about not repeating negative language. The TV ad would have been more effective (or at least less damaging) without the phrase "I'm not a witch." Even though she's refuting the claim, her statement has the opposite effect, serving as fodder for her opponents, critics and the media. In the end, O'Donnell lost her election bid.

Note: This story is taken from our 'Manage your Message' e-newsletter. To get your own copy sent to your inbox each month, sign up here.


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Spokespeople need to be ready for the media's tough questions

Cnn In our media training sessions, we tell participants that 90% of the success of a media interview is determined before the reporter asks their first question. It's in the homework you do to prepare for the interview. It's finding out the focus of the interview, researching the reporter's past stories on the topic, developing strong key messages and anticipating the questions you'll be asked (especially the 2-3 nightmare questions you hope you never get asked).
 
Going into a media interview unprepared is risky. Doing it on CNN is downright dangerous. Recently, Texas legislator Rep. Debbie Riddle appeared on CNN's 'Anderson Cooper 360' to talk about 'terror babies' - a supposed threat in which terrorist organizations send pregnant women to the US to have their children who would be US citizens, but who would be trained abroad to be terrorists and could return to the US without raising suspicion.
 
When Cooper asked for evidence about the controversial claim, Riddle alluded to conversations with 'former FBI officials'. Unsatisfied with her response, Cooper asked her several more times for evidence of these plots, saying that claims of this magnitude warranted proof. As the reporter continued to press, Riddle became visibly uncomfortable and finally said, "When your folks called me in the preliminary [interview]...they did not tell me that you were going to grill me for this specific information that I was not ready to give you tonight. They did not tell me that, sir." You can view the interview here.
 
The Lesson: Before your media interview, anticipate questions -- escpecially the bad ones. Take a few moments during your preparation to play the role of the reporter and think of the hardest questions you would ask yourself. Ask trusted colleagues to think of some difficult questions too. Then, figure out how you're going to address those questions if they come up in the interview. In most cases, those questions will never see the light of day. But if they do, at least you'll be prepared.

Note: This story is taken from our 'Manage your Message' e-newsletter. To get your own copy sent to your inbox each month, sign up here.

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