August 03, 2016

Don't trust your spokespeople with a media training tourist

August 03, 2016/ The Art of the Great Media Interview/ Warren Weeks

Being asked to prepare a company's spokespeople to deal with the media is a huge honor and it's a big responsibility. One way or another, as a media trainer, your ability (or inability) to coach these people will impact the quality of their company's media coverage, their brand and, to an extent, their professional legacies. Because there's so much riding on the outcome of your media training program, if you're serious about preparing your executives to deal with the media as effectively as possible, you need to stay away from media training 'tourists'...

May 16, 2016

Don't be a media interview passenger

May 16, 2016/ Warren Weeks

One of the biggest errors spokespeople make is giving the journalist way too much control over the interview process. Yes, the reporter gets to ask the questions. But that doesn't mean you should hand over 100% control of the exchange to them. If you do, I guarantee that you will be disappointed with your media coverage over the long term. Instead of asking you to participate in a media interview, imagine the reporter asked you to go on a car ride.

May 13, 2016

The difference between a good and great spokesperson

May 13, 2016/ Warren Weeks

What separates a good media spokesperson from a great one? It's all about the level of control they have over the quotes that end up in the story.

May 02, 2016

Reporters are not out to get you

May 02, 2016/ Warren Weeks

There are a lot of media coaches out there who like to push the idea that reporters are the bad guys. It’s a training approach founded on fear. It’s also (in my opinion) based on a false premise. It’s counterproductive. And it prevents spokespeople from understanding how they should really be approaching media interviews.

January 20, 2014

Why media relations is a must-have skill for today's municipal leaders

January 20, 2014/ Warren Weeks

Municipal leaders, particularly mayors, have been in the headlines in Canada this past few years for a wide variety of reasons - some positive and others, well, not so much. Toronto Mayor Rob Ford has to take the prize for the sheer amount of media coverage, but virtually all of that media coverage was negative. Michael Applebaum resigned as ...

December 18, 2013

Shoving reporters is not a great media strategy

November 14, 2013/ Warren Weeks

Another day, another media circus around Toronto Mayor Rob Ford. CBC reporter Steven D'Souza just posted this Vine video of one of the Mayor's aides physically shoving reporters out of the way. As you can see from the video, this is pretty aggressive stuff. D'Souza said in a later tweet that the shoving was much worse inside the office area.

September 03, 2013

"Should I ask the reporter for their questions in advance?"

September 03, 2013/ Warren Weeks

"Is it okay to ask the reporter to send me their list of questions before the interview?"

I get this question at least once a week. And the answer I give is a qualified "no".

I get the impulse to want to ask the reporter for a nice list of all the questions they're going to ask you. After all, you want the interview (and resulting story) to be a success. You want to give yourself an edge. To have an early warning system for any potential surprises. Here's the problem: Getting the reporter's questions in advance is really a false security blanket that can cause more problems than it solves...

August 13, 2013

Jaymes Diaz's 'deer-in-the-headlights' TV interview

August 13, 2013/ Warren Weeks

It's a textbook example of the importance of making time to prepare for your media interviews. Australian politician Jaymes Diaz was recently being interviewed by TV reporter John Hill when he was asked about his plan for addressing illegal migrants entering Australia by boat. Diaz cites his party's "...six point plan to make sure that we do stop the boats". When the journalist prompts Diaz for details, however, the politician is unable to recall even a single point.

August 07, 2013

Burkhardt's poor media relations skills making bad situation worse

August 07, 2013/ Warren Weeks

It's been nearly a month since the deadly train disaster in Lac-Mégantic, Quebec, which claimed the lives of 47 people and caused hundreds of millions of dollars in damages. Several days after the deadly derailment occurred, Edward Burkhardt, chairman of Montreal, Maine & Atlantic, the train company involved in the crash, held an impromptu press conference in the town. Burkhardt was widely criticized by communicators, the media and the public for what appeared to be a completely tone deaf and insensitive response to the unfolding crisis. So when the CBC interviewed Burkhardt on July 31, listeners might have assumed the railway executive would have undergone extensive media training and that he be able to demonstrate some level of sympathy, regret and a commitment to get to the bottom of what caused the disaster to help prevent something like this from happening in the future.

July 23, 2013

Quebec mayor by day, kitten killer by night

July 23, 2013/ Carly Weeks

What is the deal with Canada's mayors? There's the crack video allegations swirling about Toronto Mayor Rob Ford. The resignation of Laval Mayor Alexandre Duplessis after being linked to a sex scandal. (Oh, and Mr. Duplessis was appointed after Laval's former mayor was forced out of office because of corruption allegations). Then there's the resignation of Montreal Mayor Michael Applebaum, who faces charges involving fraud, conspiracy and corruption...

July 17, 2013

You can run, but you can't hide (from reporters)

July 17, 2013/ Carly Weeks

You've been ignoring their calls and interview requests for two days, but here they are, a throng of reporters, in person, demanding your company's side of the story.They're shouting questions at you, following you as you walk down the street. You can feel the giant TV camera lenses focused on you. The bright lights are searing your retinas. Your heart feels like it's in your throat. Your mind is racing as you search your memory banks for the right thing to do or say -- but to no avail. You feel like a caged animal. Your 'fight or flight' instinct kicks in. You need to make a split second decision:

July 08, 2013

Three steps to better media pitches

July 08, 2013/ Carly Weeks

The Internet has brought the world many wonderful things: the ability to instantly share a photo of your dinner with everyone you know, viral cat videos and never-ending news about celebrity antics. One downside? Way too much information. Now, imagine being a reporter...

July 04, 2013

Media relations is like a BBQ

July 04, 2013/ Warren Weeks

Who doesn't love a good barbecue? The sizzle and smoke-infused goodness of your favorite meat on the grill. The tantalizing texture and flavor of grilled peppers, onions and buttered asparagus. And, of course, the palpable anticipation of family and friends as they await a meal, expertly cooked under the open sky. Few summer activities can rival the awesomeness of a barbecue that goes according to plan. But you might be surprised at how often things don't go according to plan...

June 26, 2013

Media interview pitfall: The awkward pause

June 26, 2013/ Warren Weeks

When preparing for a media interview, most people will spend at least a few minutes trying to predict the questions the reporter might ask. It's a great exercise to try and get inside the journalist's head and stress test your messages and point of view before the interview. Far fewer people, however, take the time to plan what they'll say or do in the absence of a question...

June 25, 2013

Preventing the on-air F-bomb

June 25, 2013/ Carly Weeks

Fox reporter Lindsay Nadrich isn't having the best week. Nadrich, a TV journalist in Spokane, Washington, recently did a segment about picking strawberries in the rain. What the viewers at home saw was the reporter speaking on camera, stumbling over a few words and then making light of the flub by dropping a few f-bombs...

June 20, 2013

How to handle a media scrum during a crisis

June 20, 2013/ Warren Weeks

When it comes to media scrums, there's good news and bad news. The good news is that the vast majority of people will make it through their entire careers without finding themselves at the center of one of these stressful, impromptu press conferences. The bad news is that if you do find yourself suddenly surrounded by a circle of clamoring reporters during a crisis, you will have likely had very little time to prepare...

May 17, 2013

Gravy train wreck: Rob Ford's worst crisis yet

May 17, 2013/ Warren Weeks

To say that Rob Ford's relationship with the media has been rocky since he became the mayor of Canada's largest city would be an understatement. Even with this kind of media relations track record, this is a very, very bad day for Rob Ford.

February 18, 2013

Nail your next TV interview: Part 3

February 18, 2013/ Warren Weeks

Great TV spokespeople aren't born. They're made. And in this three-part series, we've tried to share some of the tips and tricks used by the people who make great TV interviews look effortless. In Part 1, we showed you what to do before your TV interview. In Part 2, we told you how to handle yourself during the interview. And in this final post of this series, we're going to share a few tips about what to do after the interview's...

February 13, 2013

Nail your next TV interview: Part 2

February 13, 2013/ Warren Weeks

I n the previous post, we walked you through what you need to do before your TV interview takes place...things like how to craft a story for TV, how to practice effectively, what to wear, where to look, how to deal with a TV crew ambush and more. So...you've done your prep work. Your story is nailed down. You've carved out some time to practice (hopefully on camera). Now, it's show time.

The Art of the Great Media Interview

The Art of the Great Media Interview

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